"The Illusion of Thinking" – Thoughts on This Important Paper

Systems Ideas That Sound Good but Almost Never Work – "Let's Just "

Automating processes with software is hard

Writing a Book on Substack

The End of Windows Software

Avoiding Escalation in Decision-Making

BSoD to Watson: The Reliability Journey

Office 2000 is Good to Go

Competing with Steve Jobs (The First Time)

Expanding Breadth versus Coherency: The EMS Project

I Shipped, Therefore I Am

Everything Is Buggy