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User Research is Storytelling

Never use a warning when you mean undo (2007)

A Dao of Web Design (2000)

Never Use a Warning When You Mean Undo

A Content Model Is Not a Design System

Mobile-First CSS: Is It Time for a Rethink?

Breaking Out of the Box

Trans-inclusive Design (2019)

Human-Readable JavaScript: A Tale of Two Experts

Now THAT’S What I Call Service Worker!

Understanding Progressive Enhancement (2008)

The future of web software is HTML over WebSockets

Color Craft & Counterpoint: A Designer’s Life with Color Vision Deficiency

The Never-Ending Job of Selling Design Systems

How to Write a Better Weblog (2002)

Writing Is Thinking

The Illusion of Control in Web Design (2018)

A Dao of Web Design (2000)

Standards for Writing Accessibly

Nothing Fails Like Success

Accessibility for Vestibular Disorders: How My Temporary Disability Changed My Perspective

Responsible JavaScript: Part I

Fire Drills: Communications Strategy in a Crisis (2011)

Paint the Picture, Not the Frame: How Browsers Provide Everything Users Need

Braces to Pixels

Designing for Cognitive Differences

The Cult of the Complex

The Cult of the Complex

The Slow Death of Internet Explorer and the Future of Progressive Enhancement

The illusion of control in web design

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